Shipping Policy

Shipping Policy for My Store

Order Processing Time

My Store processes all orders within 2-4 business days after payment confirmation. During high-demand periods like holidays and sales events, processing may take longer.

Shipping Duration and Delivery

Once your order is processed, standard shipping within the United States usually takes 7-15 business days to arrive. Please note that delivery time estimates can vary due to factors such as carrier delays, weather conditions, customs inspections, or public holidays.

Shipping Fees

Shipping costs depend on your delivery address and the shipping option you choose at checkout. These fees are calculated automatically and displayed before you finalize your purchase.

Tracking Your Shipment

When tracking is available, My Store will email you the tracking details after your package has shipped. Please allow some time for the carrier to update the tracking information.

Order Cancellation

You may cancel your order within 12 hours of placing it. After this period, cancellations are not possible because your order will have entered processing or shipping.

Returns and Refunds

Returns are accepted within 30 days of delivery.
To qualify, items must be unused, in their original packaging, and in the same condition you received them.
Return shipping costs are your responsibility unless the return is due to a My Store error, such as receiving the wrong, defective, or damaged product.
Refunds are processed within 7-10 business days after we receive and inspect the returned items.

Shipping Delays

Delivery may be delayed by unforeseen events including severe weather, transportation disruptions, customs procedures, or public holidays. We appreciate your patience if such delays occur.